RESERVATION

our working days are from Monday 'til Sunday with working hours divided from 10 'til 14h and from 16 to 20h, becouse in the meantime we are doing our every day activities with the present guests of our hotel
 
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we take reservations in advance, confirmation 2-3 days before check-in and if you are canceling do it on time

* VERY IMPORTANT: WE DO NOT ACCEPT PETS WHO ARE BITING AND ARE UNAPPROACHABLE!!!
* if we are coming to pick up your pet, agreement is necesary first of all, so is the time for taking or returning. Time is arranged according to our daily activities
* we are asking you to be on time if you are coming to us (to leave or to take your pet), or if you are going to be late (or not coming) please inform us on time!
   
  NECESSARY DOCUMENTS FOR BOARDING:
  1. proof of regular vaccines:
  * rabies
  * distemper, hepatitis, parvovirus, parainfluenza
  * lyme and leptospirosis vaccines if they had
  You can give us a copy of these documents
  2. if you pet was ill, what it was
  3. if your pet is taking therapy, it's necessary to prepare medications (enough amount for the period of staying) and necessary supplements if they are taking some
  4. that he/she is protected from external and internal parasites (ticks, fleas, worms, heartworm- if your pet is positive), when and with what kind of remedy, if you didn't we can do that for you (we will charge for that and will give you a bill) or if you don't want that at all (your pet is not protected) it will be on your responsibility
  5. who is your contact person and his/hers data
  6. informations of your veterinarian if you have one
* provide enough amount of food
* you may prepare pets toys, blanket, rug etc. but don't get surprised if it gets destroyed by your pet. This is a new environment for him/her and they may react differently.
* you can download check-in form, where you can write your informations and send it by e-mail, give to us (we are coming) or bring it when you come to us. PLEASE NOTE THAT THIS FORM IS NOT A REQUEST FOR A RESERVATION!THANK YOU!
 
DOWNLOAD check-in form
  THE DAY OF ARRIVAL
* Be sure to allow enough time for check-in or when we come to pick them at your home, becouse of taking necessary datas and a little chat about your pet. Our pets, especially dogs, are very sensitive to our moods and feelings. If you are feeling stresses and upset due to worry about them, your pet will project the same emotions!!!
* DON'T FEED YOUR PET 4 HOURS BEFORE ARRIVAL, this is an exciting experience for your pet. Having eaten recently may cause stomack upset, diarrhea, vommit or worse.
* RELAX, YOUR PET IS IN VERY CAPABLE HANDS, IN SURROUNDINGS WITH LOVE!!!